No Script Javascript is disabled. Please enable it for better working experience.
Advertisement
Wednesday 17 April, 2024
Advertisement

Thallise Marciano Deported and Scott Kinghorn spend dream £2,500 TUI holiday alone

BY Anas Shah Aug 21, 2022. 04:52 pm

Advertisement

A man’s £2.5k TUI vacation was wrecked when his partner was DEPORTED, forcing him to travel alone. Traveling to Cancun was a once-in-a-lifetime experience for Scott Kinghorn, 32, and his partner Thallise Marciano, 29.

However, Thallise was forced to leave Scotland without any money and without the house’s keys. She is a citizen of Brazil, thus in order to enter Mexico, she had to apply for a different visa.

Scott has criticised their booking agent for withholding the information. “The entire journey was a complete nightmare from start to end,” he remarked.

“TUI are responsible as she should never have been able to board that flight with a Brazilian passport and the incorrect documents.” On their arrival at immigration, Thallise was stopped by border force staff.

Scott said: “We arrived in Cancun buzzing for our holiday, but when I arrived at baggage claim I realised I’d lost her. I went back to look for her, but the immigration officers refused to let me walk back through passport control. They eventually agreed to look for me, and when they came back, they said she was being sent home for having the wrong visa. I tried to say I was flying home with her, but they said that was impossible as I’d already entered the country.

“They wouldn’t even let me see her before she left and I had all our credit cards and our house keys. It was ludicrous.” The business owner said: “Thallise has anxiety and she had a panic attack on the flight home resulting in her needing medical attention.

“When she got back no family members were available at such short notice to collect her so I had to get her a hotel – entirely at our expense. All in all, I spent £2,500 on the holiday plus the extra costs of her accommodation in Scotland and takeouts I was forced to order her.

“I’ve since complained to TUI but they’re aftercare has been appalling – I can’t get through to speak to anyone. This is their fault because when Thallise filled out her advanced passenger information she should have been informed about the visa change for Brazilians. She should never have been allowed to board that flight with a Brazilian passport.

Advertisement

“We wouldn’t have even been able to get her the right visa until September so would never have booked the trip in the first place had we have been told. I’m trying to get the whole trip refunded but have heard nothing back from them since I got home six weeks ago.

“The whole holiday was a disaster – and I won’t stop until TUI takes responsibility for it.” TUI said: “We’re very sorry to hear of Mr Kinghorn and Ms Marciano’s experience. We always recommend that customers check visa requirements with the consulate or embassy of the country they’re travelling to before they book and ensure they have the correct documentation prior to completing their booking.

 

Advertisement
More News on

Related Articles

Who was Courtney Fannon? What was her cause of death
US

Who was Courtney Fannon? What was her cause of death

In her tight-knit New York community, COURTNEY Fannon was regarded as an...

Camryn Herriage college grad in ICU, friend killed after crash
US

Camryn Herriage college grad in ICU, friend killed after crash

This is due to the Saudi Arabian Grand Prix, which is scheduled...

Dr. Benjamin Harouni killed in pre-planned attack
US

Dr. Benjamin Harouni killed in pre-planned attack

This is due to the Saudi Arabian Grand Prix, which is scheduled...

Alisa Bajraktarevic sues the force after nude pic she sent her lieutenant
US

Alisa Bajraktarevic sues the force after nude pic she sent her lieutenant

A beautiful NYPD officer, who was suspended for interfering with her purported...

Geovana Pontes claims she was drugged and raped
US

Geovana Pontes claims she was drugged and raped

A teenage social media celebrity alleged that other influencers who invited her...

Who are Dominic Miller and Lyndell Mays? Kansas City parade shooting suspects
US

Who are Dominic Miller and Lyndell Mays? Kansas City parade shooting suspects

When gunfire broke out on February 14, 2024, during a SUPER BOWL...

Advertisement

Latest News

Who was Courtney Fannon? What was her cause of death
US

Who was Courtney Fannon? What was her cause of death

In her tight-knit New York community, COURTNEY Fannon was regarded as an...

Rapper Bo$$ dead at 54, Cause of death
Entertainment

Rapper Bo$$ dead at 54, Cause of death

Lichelle Marie Laws, a.k.a. rapper Boss, passed away at the age of...

Sophia Leone Dead at 26, Cause of Death
Entertainment

Sophia Leone Dead at 26, Cause of Death

Sophia Leone, an adult film star, passed away, according to her family,...

Camryn Herriage college grad in ICU, friend killed after crash
US

Camryn Herriage college grad in ICU, friend killed after crash

This is due to the Saudi Arabian Grand Prix, which is scheduled...

Advertisement